You need help.
We have answers.

We provide answers the way you want them. Online, anytime.

Advanced Search

How to customize the customer receipt in Sage Exchange

Description
How do I edit what shows on my customers receipt in the Sage Exchange?

Resolution
If you are looking to customizing what information is shown on your customer receipt, the below steps will assist you. In the Sage Exchange if you click Virtual Terminal> Launch and once you are in the Virtual Terminal, in the top right you will see “Settings”. Click settings> the last tab will be the receipt tab, you will be at the screen where you can edit the receipt. 

You will see “Insert Sage Tags” on the top right. Here is where you can find just about any information that you would want on a customer receipt. 

Example:
If you want to show the customer’s name on the receipt, you would select “insert Sage Tags, Select “Customer Info”> and select “Customer Name”. What this will do is place the template <#customer.billing.name#> onto your receipt.

If you like to show the customers last 4 of their card number on the receipt, you would select “insert Sage Tags, Select “Transaction Info”> and select “Transaction Card number, Masked”. What this will do is place the template <#customer.transaction.cardnumber#>onto your receipt.

If you like to show the Transaction date on the receipt, you would select “insert Sage Tags, Select “Transaction Info”> and select “Transaction Date”. What this will do is place the template <#customer.transaction.date#>onto your receipt.

You may want to just show text on the receipt. If you would like to show just text, simply type what you would want. If at any moment you would want to return the receipt to its default setting, click Restore Default Receipt.

Once complete click Save.


If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly

Rating:Rating of 5 Stars2 Votes
Was this answer helpful?YesNo
Topic Information
  • Topic #: 20000-4214
  • Date Created: 01/28/2015
  • Last Modified Since: 09/08/2017
  • Viewed: 411
  1. Top Trending Topics
  2. Sage Virtual Terminal
    Sage Exchange
    Sage Mobile Payments
    Sage Payment Center
    Sage Software Support
    Terminals & Equipment
    1. Top Forms & Resources
    2. Account Terms and Conditions
      Statement Quick Reference Guide
      Chargeback Notification Change Request
      Point of Sale Terminal User Guides
      Bankcard Gateway Error & Decline Codes
      DBA Name and Address Change Request
    1. Getting Started
    2. Understanding Credit Card Processing
      PCI Compliance
      Chargeback Assistance & Fraud Prevention
      Statements & Account Help
      My Virtual Reports
      Credit Card Processing Best Practices