Bankcard Gateway Error & Decline Codes

 

Error  

DESCRIPTION

     
000000   INTERNAL SERVER ERROR Server Error, Please contact Sage for assistance or more information
650102   AVS FAILURE N The AVS result was not an exact match and the transaction was VOIDed
650103   AVS FAILURE YX The AVS result was not an exact match and the transaction was VOIDed
650103   AVS FAILURE AYXWZ The AVS result was not a partial match and the transaction was VOIDed
650104   CVV FAILURE M The CVV result was not an exact match and the transaction was VOIDed
650104   CVV FAILURE N The CVV result was a no match and the transaction was VOIDed
711711   ERROR REVIEW REPORTING Please log into the Virtual Terminal to review your transaction history to determine the status of this
900000   INVALID T_ORDERNUM Order number value is in an invalid format
900001   INVALID C_NAME Name value is in an invalid format or was left blank
900002   INVALID C_ADDRESS Address value is in an invalid format or was left blank
900003   INVALID C_CITY City value is in an invalid format or was left blank
900004   INVALID C_STATE State value is in an invalid format or was left blank
900005   INVALID C_ZIP Zip code value is in an invalid format or was left blank
900006   INVALID C_COUNTRY Country value is in an invalid format or was left blank
900007   INVALID C_TELEPHONE Telephone value is in an invalid format or was left blank
900008   INVALID C_FAX Fax value is in an invalid format or was left blank
900009   INVALID C_EMAIL Email value is in an invalid format or was left blank
900010   INVALID C_SHIP_NAME Shipping address name value is in an invalid format
900011   INVALID_C_SHIP_ADDRESS Shipping Address value is in an invalid format
900012   INVALID_C_SHIP_CITY Shipping city value is in an invalid format
900013   INVALID_C_SHIP_STATE Shipping state value is in an invalid format
900014   INVALID_C_SHIP_ZIP Shipping zip code value is in an invalid format
900015   INVALID_C_SHIP_COUNTRY Shipping country value is in an invalid format
900016   INVALID_C_CARDNUMBER Credit card number value is in an invalid format
900017   INVALID_C_EXP Expiration date value is in an invalid format
900018   INVALID_C_CVV CVV (card verification value) value is in an invalid format or was left blank (if set to required)
900019   INVALID_T_AMT Grand Total must equal > $0.00. Please check subtotal, shipping and tax values.
900020   INVALID_T_CODE Transaction Code value is in an invalid format or was left blank
900021   INVALID_T_AUTH Authorization code is in an invalid format or was left blank (required for Force transactions)
900022   INVALID_T_REFERENCE Reference value is in an invalid format or was left blank (Required for Force or Void by Reference)
900023   INVALID_T_TRACKDATA Track Data value is in an invalid format or was left blank (required for debit and retail transactions)
900024   INVALID_T_TRACKING_NUMBER Tracking number value is in an invalid format
900025   INVALID_T_CUSTOMER_NUMBER Customer number value is in an invalid format (used only for PCLIII transactions)
900026   INVALID_T_SHIPPING_COMPANY Shipping company value is in an invalid format
900027   INVALID_T_RECURRING Recurring value is in an invalid format (must be = 0 or 1)
900028   INVALID_T_RECURRING_TYPE Recurring value is in an invalid format
900029   INVALID_T_RECURRING_INTERVAL Recurring interval value is in an invalid format (must be numeric)
900030   INVALID_T_RECURRING_INDEFINITE Recurring indefinite value is in an invalid format or was left blank
900031   INVALID_T_RECURRING_TIMES_TO_PROCESS Recurring times to process value is in an invalid format (must be numeric)
900032   INVALID_T_RECURRING_NON_BUSINESS_DAYS Recurring non business days value is in an invalid format
900033   INVALID_T_RECURRING_GROUP Recurring Group was left blank or group not found
900034   INVALID_T_RECURRING_START_DATE Recurring start date value is in an invalid format or was left blank
900035   INVALID_T_PIN Pin number entered is incorrect (required for Pin-debit transactions)
910000   SERVICE NOT ALLOWED The transaction you are trying to submit is not allowed. Please contact Technical Support, 877-470-4001
910001   VISA NOT ALLOWED Visa card type transactions are not allowed.
910002   MASTERCARD NOT ALLOWED MasterCard card type transactions are not allowed.
910003   AMEX NOT ALLOWED American Express card type transactions are not allowed.
910004   DISCOVER NOT ALLOWED Discover card type transactions are not allowed.
910005   CARD TYPE NOT ALLOWED Card type transactions are not allowed.
911911   SECURITY VIOLATION M_id or M_key incorrect, XML Web Services not enabled in VT, or Post request is not at least 128-bit encrypted.
920000   ITEM NOT FOUND Item not found. Please contact Technical Support for assistance, 877-470-4001
920001   CERDIT VOL EXCEEDED No corresponding sale found within last 6 months, credit couldn’t be issued.
920002   AVS FAILURE Address Verification Service failure.
920050   DEBIT VOID NOT ALLOWED A debit transaction can not be voided.
920051   OPERATION NOT ALLOWED The operation requested is no supported on the gateway.
999999   ERROR REVIEW REPORTING Please log into the Virtual Terminal to review your transaction history to determine the status of this

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Last updated 4/24/2015

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Knowledgebase

Topic Information
  • Topic #: 20000-1085
  • Date Created: 01/04/2012
  • Last Modified Since: 04/24/2015
  • Viewed: 9364
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