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Searched For: mobile payments
  1. Viewing a report of transactions processed in Sage Mobile Payments Products Sage Mobile Payments   Description How do I view a report of transactions processed in Sage Mobile Payments? Resolution Sage Mobile Payments users can findCategory: FAQs
  2. Compatible Phones for Sage Mobile Payments Is my phone compatible with Sage Mobile Payments? ResolutionCategory: FAQs
  3. Can I receive a call when processing a transaction in Sage Mobile Payments?Receiving calls when processing a transaction in Sage Mobile Payments DescriptionCategory: FAQs
  4. How much data does Sage Mobile Payments use per transaction?Data used to process a Sage Mobile transaction. Description How much data does Sage Mobile Payments use per transaction? Resolution Sage Mobile Payments will use less than 1kb per transactionCategory: FAQs
  5. How to add user permissions or restrictions to a sub line in Sage Mobile Payments Adding user permissions or restrictions to a sub line in Sage Mobile PaymentsCategory: How To
  6. The Sage Mobile Payments (SMP) Application Closes as soon as the Sage Logo is DisplayedDescription When launching the Sage Mobile Payments (SMP) application on an Apple iOS device, the app crashes as soon as the Sage logo is displayed in white on a green backgroundCategory: Troubleshooting & Error Messages
  7. Why doesn't my card swiper work with my Sage Payments Mobile app?Product Sage Mobile Payments Description Why doesn't my card swiper work with my Sage Payments Mobile appCategory: Troubleshooting & Error Messages
  8. How to add a line for Sage Mobile PaymentsProduct Sage Mobile Payments Description Sage Mobile Payments requires users to have a unique login in order to process payments.  If you have multiple users using the same login they will only be ableCategory: How To
  9. How to create username and password for Sage Mobile PaymentsDescription Where do I create my username and password for Sage Mobile Payments? Resolution Shortly after your Sage Mobile Payments account is approved, you will receive an email titled New Sage MobileCategory: How To
  10. Sage Mobile Payments - Error: Unable to ProcessProduct  Sage Mobile Payments Description  AttemptingCategory: Troubleshooting & Error Messages
  11. Sage Mobile Payments User GuideSage Mobile Payments User Guide Description Sage Mobile Payments User Guide Resolution Below you will find the link to the Sage Mobile Payments User GuideCategory: FAQs
  12. CVV requirement for Sage Mobile Payments CVV requirement for Sage Mobile Payments Description Does Sage Mobile payments require a CVV when I type in a credit card number? Resolution Sage Mobile Payments does not requiresCategory: FAQs
  13. Sage Mobile Payments support for Windows 8 phonesSage Mobile Payments support for Windows 8 phones Description Does Sage Mobile Payments support Windows 8 phones? Resolution Sage Mobile Payments is not currently available for Windows-basedCategory: FAQs
  14. How long does Sage Mobile Payments keep transaction history?Sage Mobile Payments transaction history Description How long does Sage Mobile Payments keep transaction history? Resolution The Sage Mobile Payments application on your phone or tablet canCategory: FAQs
  15. How to use Sage Mobile Payments on a tablet or any other non-mobile deviceUsing Sage Mobile Payments on a tablet or any other non-mobile device Description What do I enter as the phone number when using a tablet or a non-mobile device? Resolution When first creatingCategory: Sage Mobile Payments
  16. Sage Mobile Payments: Unable to see an e-mail copy of receiptDescription I'm not receiving the receipt e-mail copy from Sage Mobile Payments Resolution To troubleshoot why you are not receiving receipt email copy's from Sage Mobile Payments, please followCategory: Troubleshooting & Error Messages
  17. How many additional lines that can be added to Sage Mobile Payments' main account? Is there a limit to the number of additional lines that I can add to my main account for Sage Mobile Payments? ResolutionCategory: FAQs
  18. How to set up Sage Mobile Payments to require a Zip Code instead of customer signature Setting up Sage Mobile Payments to require a Zip Code instead of the customer’s signature Description Can Sage Mobile Payments be set up to require a Zip Code instead of the customer’s signatureCategory: How To
  19. How long can a transaction be stored in offline mode with the Sage Mobile Payments application?Expiration of transactions that are in Offline Mode in Sage Mobile Payments applicationCategory: FAQs
  20. Emails for voided transactions through Sage Mobile PaymentsEmails for voided transactions through Sage Mobile Payments Description Will my customers receive an email on voided transactions through Sage Mobile Payments? Resolution Yes, an emailCategory: FAQs
  21. Girl Scouts Accepting Payments through Sage Mobile Payments ApplicationGirl Scouts Accepting Payments through Sage Mobile Payments Application Description Girl Scouts Accepting Payments through Sage Mobile Payments Application Resolution Sage Payment SolutionsCategory: How To
  22. Unable to process a payment in Sage Mobile Payments application when connected to Wi-Fi Product Sage Mobile Payments    Description This is usually caused when your mobile device is connected to a Wi-Fi network that will not allow users to transmit dataCategory: Troubleshooting & Error Messages
  23. Which is the correct Sage Mobile Payments app in the app store?Sage Mobile Payments Description: Which is the correct Sage Mobile Payments app that I download on my smartphone? Resolution: The icon for Sage Mobile Payments is a greenCategory: FAQs
  24. How to sign in to the Sage Mobile Payments application with a different Username and Password on the same devicePlease Note:  Sage Mobile Payments has beenCategory: How To
  25. Can I view settled batches and transactions for Sage Mobile Payments?Where to view settled batches and transactions for Sage Mobile Payments Description I use Sage Mobile Payments. Is there somewhere I can go to view settled batches, deposits, fees, etcCategory: FAQs
  26. How do I control where my email receipts go in Sage Mobile Payments?Product Sage Mobile Payments Description How do I control where my email receipts go in Sage Mobile Payments? Resolution LogCategory: Sage Mobile Payments
  27. How to find the Sage Mobile Payments application on an iPad How to find the Sage Mobile Payments application on an iPad Description Why can't I find Sage Mobile Payments in my iPad's App Store? ResolutionCategory: FAQs
  28. List of ports that need to be open for Sage Mobile Payments over a Wi-Fi ConnectionProducts: Sage Mobile Payments Description: I use Sage Mobile Payments over a Wi-Fi connection. Which ports need to be open? Resolution Sage Mobile Payments currently usesCategory: FAQs
  29. Checking for failed uploaded (offline) transactions in Sage Mobile Payments applicationChecking for failed uploaded (offline) transactions in Sage Mobile Payments application Description Where in my SageCategory: FAQs
  30. Can I delete deactivated sublines from my Sage Mobile Payments account?Product Sage Mobile Payments Description Am I able to delete deactivated sublines from my Sage Mobile Payments account? Resolution Usernames canCategory: How To
  31. Sage Mobile Payments: Multiple Login Accounts on Same DeviceSage Mobile Payments: Multiple Login Accounts on Same DeviceCategory: Sage Mobile Payments
  32. Monthly fee for Sage Mobile Payment accountsMonthly fee for Sage Mobile Payment accounts Description Why am I being charged a monthly fee for my mobile account? Resolution The monthly mobile fee includes unlimited customer serviceCategory: FAQs
  33. How can I retrieve a Sage Mobile Payments password?Description How can I retrieve my Sage Mobile Payments password? Resolution Go to www.mysagemobile.com and click ForgotCategory: How To
  34. Does Sage Mobile Payments (SMP) require GPS/Location Services to be active in order for the app to function? Sage Mobile Payments (SMP) will not function on an Apple product unless Location Services have been enabled.  SMP will function on Android devices without GPS being active If you have questions or require additional informationCategory: FAQs
  35. How to view a signature on www.mysagemobile.comViewing a signature on www.mysagemobile.com Description Why can't I view a signature on www.mysagemobile.com? Resolution Please make sure you are signed in to www.mysagemobile.com as the user who originally processed the card and captured the signature. Once you locate the transaction, click the Receipt button to view receipt as well as the signature. If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly. Category: How To
  36. The Offline (Credit) Sales option in the Sage Payments mobile app note:  Sage Mobile payments has been updated to a new version of the app, with multiple new features and better compatiblity with devices.  This tutorial is for the old version, for instructions on using offline mode in the new Sage Mobile appCategory: FAQs
  37. How to process offline transaction in the Sage Payments 2.0 app note:  Sage Mobile payments has been updated to a new version of the app, with multiple new features and better compatiblity with devices.  This tutorial is for the older version, for instructions on using offline mode in the new Sage MobileCategory: How To
  38. How do I perform an offline transaction?Sage Mobile Payments: How Offline Transactions Work Description How do Offline Transactions work? Resolution OfflineCategory: How To
  39. Customize Sage Mobile Payments receiptDescription Can I customize Sage Mobile receipt that my customers receive? ResolutionCategory: Sage Mobile Payments
  40. How to locate the Sage Mobile application in the iPad's App StoreSage Mobile Payments: Locating the Sage Mobile application in the iPad's App Store Description Why can't I find Sage Mobile Payments in my iPad's App Store? Resolution The searchCategory: How To
  41. Is a signature required when processing a transaction in the Sage Mobile app? ? Resolution This can be turned on or off in the Settings feature of the Sage Mobile Payments applicationCategory: FAQs
  42. Sage Mobile Pay: Manually Keyed transactions CVV code requirement. Sage Mobile Pay: Manually Keyed transactions CVV code requirement. Description Why does Sage Mobile payments require a CVV when I type in a credit card number? Resolution Sage Mobile PaymentsCategory: FAQs
  43. Adding Sage Mobile Pay to an existing Sage account with Sage, can I add Sage Mobile Payments? Resolution Yes!  There are two ways to add Sage Mobile:  If you haveCategory: FAQs
  44. The Sage Mobile App on my iPad is not displaying correctlyThe Sage Mobile App on my iPad is not displaying correctly   Description How can I correctly view my Sage Mobile Payments application to process payments on my iPad? An exampleCategory: FAQs
  45. Adding another cell phone line to you Sage Mobile Account without needing a seperate V Number. : How do I view a report of transactions processed in Sage Mobile Payments? Note: Only Masterline user can view the reports for all sub users on the accountCategory: FAQs
  46. How to enable or disable the automatic capitalization feature on the Apple iPhone, iPad or iPod Touch Enabling or disabling the automatic capitalization feature on the Apple iPhone, iPad or iPod Touch Description How do I enable or disable the automatic capitalization feature on the Apple iPhone, iPad or iPod Touch? Resolution To enable/disable the automatic capitalization feature please follow the steps below: 1. Select Settings from the Home screen. 2. Select General. 3. Select Keyboard. 4. Turn Auto-Capitalization to on or off. If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly. Category: How To
  47. Unable to login to the Sage Payments app on the iPhone after phone was registered on mysagemobile.comWhy can't I login to the Sage Payments app on my iPhone, even after I registered my phone on mysagemobile.comCategory: Troubleshooting & Error Messages
  48. Enable Sage Mobile App under microphone settingsEnable Sage Mobile App under microphone settings Description How to enable Sage Mobile app under my microphone settings? Resolution Please goCategory: FAQs
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